Domain Control Validation

Options to confirm control over your domain.

Before the certificate can be issued you must be able confirm you have control of the domain. This is called Domain Control Validation. There are three options available to do this automatically.

Email Validation

During your order you are presented with a predefined list of email addresses. Select one of these email addresses and the system will send an email with an approver link. You must click this link and then “I approve” on the website.

The following addresses are available to choose from:

  • admin@
  • administrator@
  • hostmaster@
  • root@
  • webmaster@
  • postmaster@
  • For com / net / org domains the technical whois contact can also be used. But these are not always available.

File Authentication

This method is recommended as it is usually the easiest and fastest as you do not have to wait for DNS propagation or deal with email system delays.

You will then be given the name of a file and a secret random string. You should upload the file to the location and with the name specified. The file contents should contain nothing but the random string.

Once the order is completed you can delete the file.

DNS Authentication

You will need to be able to create a TXT or CNAME record for your domain. The details to enter into the TXT/CNAME record will be supplied as part of the order process.

When making changes to your DNS records it can sometimes take a few hours for the DNS changes to propagate even after adding the records.