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How do I access the Sectigo Order Checker?

You can view any order placed with Sectigo by clicking the View on Sectigo button on the order management page.

Posted by Andy Gambles over 1 year ago

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How do I access the DigiCert Guest Portal?

You can access the DigiCert Guest Portal for your order using the link below

Posted by Andy Gambles over 1 year ago

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Can I reduce the size of my SmarterTools license?

With SmarterMail, SmarterStats and SmarterTrack it is not possible to renew your license for less mailboxes, sites or agents than the current license. Instead you will have to purchase a new key which may cost less than renewing.

smartertoolssmartermailsmartertracksmarterstats

Posted by Andy Gambles over 1 year ago

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Change or Add a password for PFX using OpenSSL

Generally, PFX files are generated without a password. When importing and being asked for a password this can normally be left blank. Some systems insist that a password is entered.

httpsopenssl

Posted by Andy Gambles over 1 year ago

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DigiCert Product Range Price Increase - 10 JULY 2023

On 1st June 2023 DigiCert increased their prices by an average of 8%. We have absorbed the price increase for the last month while we review all of our pricing. DigiCert product range includes RapidSSL, Geotrust, Thawte and DigiCert.

announcement

Posted by Andy Gambles almost 2 years ago

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accidentally got wrong domain cert?

I tried to get a domain certificate for "(mydomain)com". My ISP now tells me the PRIMARY needs to be for "www.(mydomain).com". How can I fix this? Your UI didn't allow me to change the primary/add-on. I've already paid for 2 years, so I just want to get through the process. How to do that? I cancelled the certificate, but now I can't get back to issuing a cert for the "www" version or anything else.

Posted by Richard almost 2 years ago

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How do I download my intermediate certificate?

Once the order is complete there is the option to download the certificate from the order management page within your account. Within the Certificates section of the order management page is the option to select [Show CA Certs]. Clicking this will reveal the intermediate and root certificates linked to your certificate.

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Posted by Andy Gambles about 2 years ago

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90 day SSL certificates

Has anyone heard anything definite about Google wanting to reduce maximum expiry dates to 90 days for SSL certificates? Sectigo and Digicert are the only companies who have mentioned this so far - nothing from Google officially....

Posted by Allen Haigherty about 2 years ago

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