Discussions / FAQs
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Error can occur when visiting a website even in modern browsers.
Posted by Andy Gambles over 2 years ago
Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error
This message is sometimes displayed when accessing an SSL page via a proxy (including our own payment page PayPal).
It is caused by Chrome being unable to render the 502/302 proxy response for some sites (Issue 119713).
Check your browsers Proxy settings. If possible remove the proxy and try again.
To change this setting, go to [chrome://chrome/settings/](chrome://chrome/settings/)
Then Click `Show Advanced Settings`. Scroll down to `Network` and click `Change proxy settings…` Uncheck `Automatically Detect`.
Posted by Andy Gambles over 2 years ago
ssl_error_rx_record_too_long
This usually means the implementation of SSL on your server is not correct. The error is usually caused by a server side problem which the server administrator will need to investigate.
Below are some things we recommend trying.
- Ensure that port 443 is open and enabled on your server. This is the standard port for https communications.
- If SSL is using a non-standard port then FireFox 3 can sometimes give this error. Ensure SSL is running on port 443.
- If using Apache2 check that you are using port 443 for SSL. This can be done by setting the ports.conf file as follows
`— clip —
Listen 80
Listen 443 https
— clip —`
- Make sure you do not have more than one SSL certificate sharing the same IP. Please ensure that all SSL certificates utilise their own dedicated IP.
- If using Apache2 check your vhost config. Some users have reported changing `<VirtualHost>` to `_default_` resolved the error.
Posted by Andy Gambles over 2 years ago