Discussions / FAQs
Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error
This message is sometimes displayed when accessing an SSL page via a proxy (including our own payment page PayPal).
5 years ago by Andy Gambles
Convert Private Key to RSA format
Some hosting systems require the Private key to be in RSA format rather than PEM. You can easily convert these files using OpenSSL.
5 years ago by Andy Gambles
How do I convert a PEM to PFX?
You can achieve this using OpenSSL (Mac OSX includes OpenSSL within Terminal.app) or our converter tool.
5 years ago by Andy Gambles
ssl_error_rx_record_too_long
This usually means the implementation of SSL on your server is not correct. The error is usually caused by a server side problem which the server administrator will need to investigate.
5 years ago by Andy Gambles
CSR does not contain a wildcard domain as expected
5 years ago by Andy Gambles
SSL Certificate does not work on Parallels Panel (Plesk)?
Once you have installed the certificate in Parallels Panel you need to then assign it to a web site. While managing your domain click
5 years ago by Andy Gambles
Can I order a certificate for an Internal Server Name or Private IP?
5 years ago by Andy Gambles
How to remove my saved card details?
5 years ago by Andy Gambles
How do I change my Servertastic account email address?
5 years ago by Andy Gambles