Discussions / FAQs
Sectigo SSL OV - 1 year / 2 year certificates
We usually order Sectigo SSL OV certificates for 1 or 2 years due to the short lived nature of some of our sites and the new guidance for the maximum life of a certificate.
But i can no longer find Sectigo SSL OV for 1 or 2 years, have these been removed?
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Error can occur when visiting a website even in modern browsers.
Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error
This message is sometimes displayed when accessing an SSL page via a proxy (including our own payment page PayPal).
Convert Private Key to RSA format
Some hosting systems require the Private key to be in RSA format rather than PEM. You can easily convert these files using OpenSSL.
How do I convert a PEM to PFX?
You can achieve this using OpenSSL (Mac OSX includes OpenSSL within Terminal.app) or our converter tool.
ssl_error_rx_record_too_long
This usually means the implementation of SSL on your server is not correct. The error is usually caused by a server side problem which the server administrator will need to investigate.
CSR does not contain a wildcard domain as expected
SSL Certificate does not work on Parallels Panel (Plesk)?
Once you have installed the certificate in Parallels Panel you need to then assign it to a web site. While managing your domain click
