fixed

Currency Conversion Issue

We have fixed an issue causing an incorrect currency conversion at checkout when purchasing products or points over the value of €/£1,000. Some customers may have been under charged for top-ups on their account. We will contact affected customers individually with an account remedy.

improved

pointsaudit result limits

Due to some customers having large points audits causing the API call to timeout this call is now paginated. Updated API Docs.

added

Support for ICA Selection

Digicert products including RapidSSL, Geotrust and Thawte now support the ability to select the appropriate Intermediate Certificate Authority. This is supported by both the API and the order management page.

added

Ability to Copy 2FA Link

It is now possible to copy the 2FA link from the account page rather than needing to scan the QR code. This is useful for customers using systems such as 1Password on a computer rather than a mobile device.

added

View on Sectigo Option

View on Sectigo
improved

Updated Status Page

We have set-up a new status page for customers. This not only provides the status of our own internal services but also of external providers that are embeded in our products.

added

New API Parameter exclude_addon

Following user requests we have added a new API parameter exclude_addon to the place request.

removed

DigiCert removal of 4, 5 and 6 year certificates

DigiCert has announced the removal of 4, 5 and 6 year certificate plans. These have been removed for retail customers immediately. They will become unavailable for resellers after 06 OCTOBER 2023.

fixed

DCV TXT Verification blank

The DigiCert system has been unreliable at present in obtaining the DCV validation string for FILE and DNS entries. We have deployed an update in an attempt to retry to obtain this information where the original call has failed. We will continue to monitor.

deprecated

Ceasation of api2.servertastic.com

From 31 September 2023 api2.servertastic.com will issue a 410 - Gone result. Please ensure you update your resources to utilise api.servertastic.com/v2/