From 31 September 2023 api2.servertastic.com will issue a 410 - Gone result. Please ensure you update your resources to utilise api.servertastic.com/v2/
The new Feature Request and Feedback system is live for customers. This will be used to show what we are currently working on, requests made by customers and the current product roadmap. Take a look and make any requests https://product.servertastic.com
Added additional validation to the CSR key size checking as part of the order process to reduce errors when submitting orders. Supported Key sizes are RSA2048, RSA3072, RSA4096, p-256, p-384
Users will notice when logging out a confirmation page will now be presented. This is to improve security around the logout process and prevent accidental logouts.
Logout confirmation
The support ticket system has been updated. Any customers having issues accessing the system should first attempt a hard refresh in browser. All existing support tickets have been imported.
We are aware of a number of issues regarding SSL certificates and the status of orders. This is now being resolved and will be fixed within the hour.
Sorry for the inconvenience.
We are aware that there have been a few issues over the last month with Sectigo orders. This is mainly due to Sectigo having essential maintenance works. We are under the impression that this will become less frequent moving forward.
Thank you for your continued patience.
We are excited to announce that we can now offer SiteLock Website Security plans. Join 16 million websites already protected by SiteLock. Take a look at the packages here for more information.
We have updated the Regional Pricing document with the new information.
You can now purchase using the standard pricing and the regional pricing check will not be applied except for the Japan region.
Shortly the ROW products will be removed from the product list and we will be updating the retail website.
We have recently added the ability to manage your site seal settings. This is for Geotrust, Thawte and DigiCert products which have additional options. You should now see the Manage Site Seal button appear on these orders.
For more information please see our help document: Manage Site Seal